Michael Kors Outlets and Their Product Quality & Guarantee
When you purchase a Michael Kors product, you are making an investment. We are committed to satisfying our customers and guarantee against defects in materials and/or workmanship. If you believe there is a defect in materials and/or workmanship, we suggest returning the item to the outlet of purchase for fastest resolution.
Michael Kors handbags and small leather goods service at their outlets:
Subject to applicable conditions and exclusions, handbags are protected from the original date of purchase by a one-year limited warranty (proof of purchase required). If the handbag or small leather good proves to be defective in material or workmanship under normal use anytime within the first year, they will repair or replace the item free of charge at the outlet with same or comparable product. Defective handbags will not be returned to customer.
Conditions and Exclusions at Michael Kors outlets:
The warranty does not cover damages arising from dye transference, accidents or misuse, or from any alteration, service or repair performed by any other party other than Michael Kors outlets store.
Michael Kors does not offer a guarantee or repair service on merchandise purchased from an off-priced retailer or unauthorized retailer. Michael Kors products are created to ensure satisfaction and service during the natural life of the product. They warrant to the original purchaser that their product will be free from manufacturing defects for a period of one year from the date of the original invoice. This limited warranty does not cover damage from product misuse, product neglect, product abuse, product tampering, product alterations, unauthorized product repairs, and damage while in transit to SENA. Further, this warranty does not cover any consequential damage to a person or property, or device (such as mobile phones, tablets or notebooks) other than the product purchased from Michael Kors.
The warranty will begin from the date of the original invoice and will be valid only for the same case or tote originally purchased.
If you have any questions regarding the details listed above, please contact our customer service representative at: 1-888-SENA-USA or via e-mail at support@senacases.com
Michael Kors online outlets - COUNTERFEIT WARNING:
Michael Kors outlets work with customs authorities, law enforcement and legal representatives globally in an effort to prevent the sale of counterfeit Michael Kors products, both online and offline. To avoid the risk of purchasing counterfeit products, it is best to buy directly from only official Michael Kors e-commerce website, a Michael Kors outlet or retail store, or a department store, reputed specialty retailer.
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